Each patient has the right to:

• Access to care regardless of race, creed, sex, national origin, religion, disability/handicap or source of payment.
• Considerate, dignified and respectful care.
• Consideration of his/her privacy and confidentiality.
• Personal Safety.
• Names of and professional status of the healthcare providers.
• Information concerning diagnosis, treatment and health perspective.
• Have communication needs met by verbal or written interpreters, family members and/or clinic visitors.
• Informed consent prior to and during treatment.
• Accept or refuse medical care as allowed by law and to be informed of the consequences that may occur.
• Expect that the clinic will provide the necessary health services to the best of its ability.
• Information regarding charges for services and available payment arrangements.
• Information on the clinic rules and regulations pertaining to his/her conduct.

Each patient has the responsibility to:

• Provide accurate and complete information about his/her present complaints, past illnesses, hospital stays and medications.
• Notify the responsible health provider of any unexpected changes in his/her condition.
• Understand the health information provided and follow the recommended treatment plan.
• Inform the health provider if the recommended course of treatment is not followed.
• Assure that a payment plan prior to service is fulfilled as promptly as possible.
• Respect the rights of other patients and personnel.
• Recognize the effect of lifestyle on his/her personal life.
• Be informed and involved in decisions regarding their health care treatment plan.